Episode 22

Verbal skills and getting patients to say yes to treatment

by Dental Business Journal | April 18, 2023

Naren Arulrajah, Ekwa Marketing
Host - Naren Arulrajah
CEO of Ekwa Marketing
Host - Dr. Eric Block
with Dr. Eric Block
DMD, CAGS, FICOI, FICD, FAADS
Acton Dental Associates

When presenting treatment options to patients, it’s about more than just listing your findings and recommended treatment options. Dentists have to be able to communicate so the patient understands everything being discussed but, more importantly, inspires them to move forward with treatment.

This episode at a glance>>>>

  • 00:01:30 – What are some important traits to display when presenting treatment to patients?
  • 00:05:20 – Do you speak technically to patients?
  • 00:07:45 – What are some other ways to get patients to say yes to treatment?

Resources

Watch the full interview on YouTube!

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